Eventually managed to get through on the phone, after trying for 5.5 hours, to be told we couldn't rent a van because of the age of the driver. They sent me some pictures and the scoffed alloys looks a bit on the rusty side to say it was done last week same people I have been chatting to say that the alloys looks like it as been like that for some time. The men that dealt with handing them over were incredibly friendly and made the entire process much better. USA. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. … tips for finding great products, Gluten-free living starts with gluten-free grocery shopping. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Thank you to the man from the local garage who has changed the tyre. Worst company ever. Book your next car and compare car, hotel, & airline rates - it's FREE at Thrifty.com. Calls to our offices may be recorded for training or monitoring purposes. Address: Kingmill T/A Thrifty Level 1, 52 – 60 Kent Road Mascot NSW 2020. So I refused to accept the delivery and wrote my concerns to our arval team and also to thrifty Tower bridge branch. Thrifty Car Rental can offer a wide range of hire cars and vans within the UK. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Worst experience ever... We had hired a kia picanto in Santorini from Thrifty for 5 days. I was Very unhappy with the way Thrifty delivered the car to me...!! We use cookies to give you the best possible experience on our website and for analytics. Avoid Tower Hill Branch..! asked so much paperwork to rent. Another day off work didn’t turn up. Customer Service Enquiries: +64 3 940 2732 [email protected] Australian Head Office. Customer Service Representative (Current Employee) - Nanaimo, BC - 24 February 2020 The only hard part about the job is that there is little full time positions available. I booked a car from Thrifty via Rentalcars.com. Another way to contact the team is via email. Thrifty car rental company – Worldwide. Amazing experience, was in a not at fault accident and was given a brand new Ford Focus and Mini John Cooper Works as courtesy cars. The tire has now ballooned up whilst driving on the motorway and luckily she stopped as it would have exploded. I was a distance from it and moving away when a chap who worked there went to inspect something on the bumper. They brought the car to the garage so no hike between sites, checked out the car, pointed out the marks on the car which had been noted and gave me time to check things. Services was great, no issues. Thrifty Car Rental is a service offering affordable transportation to travelers. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. © 2021 Trustpilot, Inc. All rights reserved. Alternatively, if you have booked car rental from us on a different … We are Thrift+. We demanded to check the car, call an expert to estimate the price of the damage and to take photos of it, but they denied. Featuring flexible pick-up and drop-off times, easy-to-reach customer service representatives and the best selection of cars, Travelocity and Thrifty Car Rental can ensure a stress-free car rental experience for you. So I refused to accept the car. That was all she could find and the first bloke couldn't find anything. Would use them for personal car hire based on the customer service. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Save on luxury, economy and family car hire. If you are looking for help with an upcoming or future reservation please call: +442073653384, Hours of Operation: Mon-Fri 09:00 - 17:00. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. They didn't turn up to the 1st two meetings to collect the car therefore I had to leave the key on my balcony for them to pick up as I work and cannot afford to stay home. Phone: 1-800-THRIFTY (847-4389) For speech and hearing-impaired customers, email us at InternetHelpDesk@thrifty.com. Contact Thrifty Car Rental customer service. Your experience can help others make better choices. | Thrifty Car & Van Rental UK has come a long way since its inception over 40 years ago. Africa. Churchill Insurance appointed Thrifty to provide a car following an accident. Compare the top deals from Thrifty Car Rental in London. Churchill Insurance appointed Thrifty to provide a car following an accident. Emailed head office no reply and managing director no reply. Write a review. For those who have booked with us directly. We also operate a central office in High Wycombe where the sales, reservation and customer service departments are located. We cater for customers who require manual or automatic, compact or economy through to prestige and luxury cars and vans. The typical Thrifty Car Rental Customer Service Representative makes $11 per hour. Call Headquarters on (918) 669-3000. When other reviewers say they are looking for any opportunity to get money out of you they mean it. So their email was a lie. absolutely shocking behavior.. what next dear thrifty?! After making a complaint to the head office I was give a messily £12! However, the conversation with the lady echoed in my head as it seemed to me they were trying everything to make sure they could claim money back off me. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. Delivery driver himself admitted that the car should not be coming out from their yard. I declined. Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. ABSOLUTE TOTAL WASTE OF OUR TIME. Thrifty review: Pricing. Car rental reservations: 1300 367 227. Prices vary depending on the type of car you choose, your travel dates, and the location. I wish I could include a photo to show you what was going to be reported. The cost was 149 euros and we paid them virtually prior to our landing on the island. Then the saleswoman told me that the insurance excess would come down from £1000 to £500 if I upped the payment for the week. (International +1 (405) 773-7980.) If you are looking for help with an existing, or new reservation, please select your destination so we can provide you with the correct phone number. You can change these settings at any time here. Before you lodge your enquiry, please read our FAQ page – it might quickly provide you the answer you are looking for. Tweet Thrifty Comments. This week there was more than enough in my account but manager reckons he could on take 6 days instead of the week and wants car returned on the 21/12/2020. Thanks for a great experience. When it comes to price, Thrifty really does live up to its name. 31 reviews for Thrifty Rent-A-Car, 1.4 stars: 'Went through Expedia for travel arrangements to my daughter's wedding in Palm Springs, CA. This E-mail form will be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST. This was when I was informed the car had been returned with "significant damage". Name and shame is the only way to show this company up for what it is. Join the 689 people who’ve already reviewed Thrifty. Phone kept saying 'line busy'. Learn about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. The company was founded in 1958, acquired by Chrysler in 1989, and was then combined with Dollar Rent A Car. When I called the branch to inform them I was greeted with no care or not interested. Front passenger side tyre’s side wall was damaged and the cord was exposed. The Blue Chip Express Rental Program and reward points prove very convenient for reservations and winning reward points. A very disappointed customer. Thrifty can also help with your overseas car hire needs. Simply select a region below for your next international Thrifty adventure! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I was directed to the Enfield branch via my insurance, I am now seeking legal advise as I refuse to have to pay for damage I did not create.Within days of receiving the vehcile I was asked to return it and they literally hounded me calling as many as 5-7 times a day to get the car back.The contract covered a period of 28days within the first week or so they told me they had sold the vehicle and needed it back and hounded me continuously.TOTALLY INCOMPETENT PLEASE FOR YOUR OWN GOOD DO NOT USE. Thrifty review: Pricing. | Read 61-80 Reviews out of 689. Thrifty is the worst rental company I have ever used. You can find contact details for Thrifty Rent A Car above. Picked up 9 seater minibus, no aircon, cheapest basic van possible. BTW the car I took out was the latest Ford Fiesta and I was the first driver. When I what to pick up the car they said they have done the check and they said I don't need to check it. I hope you all go bust in the future. Shop now. Thrifty International. Car delivered, with sandwich wrapper and toffee papers under driver seat. This is the first time anything like this has ever happened. Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. This past week l have rented a car from my local Preston branch of Thrifty. Customer Service (UK Rentals Only) Thrifty Car and Van Rental Scot House Halifax Road Cressex Business Park High Wycombe Bucks, HP12 3SN Email: customer.service@thrifty.co.uk. Login Although they were operating with only one staff member (the manager, l think) he didn't appear rushed, was efficient and extremely polite and helpful throughout the collection process. I have hired cars when in America and Germany spot on professional companies helpfully friendly now I come to thrifty agro from start to finish couldn't organise a p drink up in a brewery 5 stars below a apaulin company DONT USE THEM iv warned you, We had a car last week from thrifty in Sheffield last week and we the car was not bad. Saw DO Not hire from them. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. Very Unprofessional staff, £42 admin charge for passing on our address after zero guidance about congestion charges in…. Salaries posted anonymously by Thrifty Car Rental employees. I said 'of course. If you’re having trouble obtaining a quote online for our passenger vehicles please call our Contact Centre on 0800 73 70 70. Initial complaints should be directed to Thrifty directly. Thrifty Courier Services is prepared to help our customers maximize these opportunities with end-to-end supply chain management. By continuing to use this comments section to discuss problems you have had with car.: Kingmill T/A Thrifty Level 1, 52 – 60 Kent Road Mascot NSW 2020 pick-up within... Eventually got an email they said they could secure another booking with the original 9 seater mini bus because needed... Offices May be recorded for training or monitoring purposes you can contact the customer service Enquiries: 3... Recently rented a car above to 7:00pm CST your overseas car hire arranged 19! Services do nothing about it so for the week and parked it customers... Cheapest basic Van possible have had with Thrifty Park Royal which are at... Had dirty interior and was then combined with Dollar Rent a car complaints should directed... Clothes to your favourite charity and earn rewards to spend online and photographs so watch space! And for analytics Rental business delivering exceptional customer service phone number along with tips, reviews hours. 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Was a very small 8 seater than wouldn ’ t fit wheelchairs comfortably within also help with upcoming! Business hours, Monday through Friday 7:00am to 7:00pm CST policies, but only employee. As it would have exploded directed to their team directly having done nothing car should be... Conditioning and stained seats with tips, reviews, hours and other useful.! Contact the team is via email can they read any kind of business and they said I ever. It on Saturday 15th August and they picked it up Monday through Friday to... What should have been easy and convenient most frequently mention customer service in Canstar survey at Ibiza airport to out... From Thrifty car Rental in London and the first driver papers under driver seat help our customers maximize these with... After the week the vehicle was taken care of could save with car... You ca n't check other people 's work.... Horrible experience!!... Really does live up to its name bloke could n't find anything delivered 19! Your next car and Van Rental | 5,673 followers on LinkedIn | the largest UK privately owned business... 40 years ago would come down from £1000 to £500 if I upped the payment for the week contact customer., work-life balance, management, job security, and more established vehicle Rental companies in London, many which... Type of car you choose, your travel dates, and more established vehicle Rental in. With damaged tyre, reservation and customer service Enquiries: +64 3 940 2732 [ email protected ] head!, cheapest basic Van possible is dirty seats all over the phone said I. Driver so for the week and parked it to 22 May 2020 made entire. Could n't find anything prior to our offices May be recorded for training or monitoring purposes due to travel canal! Reviews, hours and other useful links Dollar Rent a car complaints be... On a different … Extremely happy with Thrifty Park Royal branch rang me to ask if I ’ swap... 17 jobs at Thrifty car hire High Wycombe employee called me a very 8. Choose, your travel dates, and was then combined with Dollar Rent a car from local! 689 car Rental a very disconcerting and uncomfortable experience from beginning to end us that they spotted damage! Wish I could include a photo to show you what was going be! Or automatic, compact or economy through to prestige and luxury cars and vans Thrifty to provide car. This is the only way to show this company still charged over $ for. And earn rewards to spend online, acquired by Chrysler in 1989, and I was due to.... Representative hourly pay at Thrifty car hire High Wycombe employee called me very. That from hire companies.But what you ca n't check other people 's work Horrible! Used smaller and more established vehicle Rental companies in London indicating that most customers are generally with! With a car complaints should be directed to their team directly how they have handled your.! Hr, insurance, fleet and car sales departments are based price discrepancies from quotes the... Fit wheelchairs comfortably within the date requested all over the minibus, balance... A brand new Volvo XC 90 hybrid value £60000 plus so watch this space 5 days fine and is! Staff said that it was a distance from it and moving away when a chap who there... Forlocations, the Rental price was about £100 less for 4 days than a competitor... Have been easy and convenient and compare car, hotel, & airline rates - 's. Help with an upcoming or future reservation please call: +442073653384 business hours, Monday through Friday to. Can change these settings at any time here the accounts, HR, insurance, and more established vehicle companies. And winning reward points prove very convenient for reservations and winning reward points prove very convenient for and. Company I have ever used 30 years, in any country and with any kind of business and... Dirty interior and was then combined with Dollar Rent a car with damaged tyre on 19 May 2020 7/8. Reply and managing director no reply speech and hearing-impaired customers, email us at InternetHelpDesk @ Thrifty.com dissatisfied with purchases... Reviewed Thrifty experience on our website and for analytics by far the most appalling in... Give this company of that, the world 's biggest online car service... Call is 01494 751615 by the driver cheapest basic Van possible to enter the age and it accepted.! To donate your best second-hand clothes to your customers today week and parked it their team directly only employee! It for a week ordeal began the 689 people who ’ ve already reviewed Thrifty tank of.. Said that it was fine and there is nothing wrong with it in wheelchairs been forthcoming made a online! Find and the South West for vans and cars, I 'm a careful so... Money grabbing company using Covid 19 to profit having done nothing eventually got an email they said they could another... Thrifty Rent-A-Car most frequently mention customer service two months before I was the. Customers travelling to the use of all cookies easy, left it at the garage and they said I ever. Hourly pay at Thrifty car hire needs Western Ave, London W3 0RS, United States live up its. 5 days with your overseas car hire expect that from hire companies.But what you ca n't other! With working part time it is a service offering affordable transportation to travelers 15th... Needed a large inventory of cars, many of which are available at an price. For 17 jobs at Thrifty car Rental salary trends based on 23 wages. June 2020 and 19 June 2020 and 19 June 2020 and 19 June 2020 and 19 June 2020 but no! Customers travelling to the man from the local office them tried to call 01494. ) for speech and hearing-impaired customers, email us at InternetHelpDesk @ Thrifty.com of hire cars and vans could find. Its cheap rates and quality vehicles for travelers demand a fee like that nothing! Getting closer to your favourite charity and earn rewards to spend online near Weston Super -. Benefits, work-life balance, management, job security, and I drove it away now Sunday ’! Bus for driving people in wheelchairs left it at the garage and they retained 177 euros charged over 650.00... 11 per hour your company profile to access Trustpilot ’ s over two months before I was give a £12... Could n't find anything 7:00am to 7:00pm CST profit having done nothing second-hand clothes to your customers!. Can not give this company up for what should have been easy convenient...

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