Please do not send questions about your personal situation or case to this mailbox; instead, check your case status online or call us at 800-375-5283… The National Benefits Center (NBC) processes cases with receipt numbers starting with MSC and NBC*, but it is not a USCIS Service Center. Besides calling, the next favorite option for customers looking for help is via SCOPSSCATA@dhs.gov for Customer Service. The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. There is a toll-free number for those calling within the United States and its territories. Otherwise, try the following: This is US Citizenship & Immigration Service (USCIS)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Citizenship & Immigration Service (USCIS) agent. It is also helpful to have the date and time of the call, the phone number you used to make the call, as well as the ID number … Some people prefer this form of communication because it provides them with a record of their exchange with USCIS. While 800-375-5283 is US Citizenship & Immigration Service (USCIS)'s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other US Citizenship & Immigration Service (USCIS) customers, is by calling their 212-620-3418 phone number for their International Customer Service department. Dial USCIS contact phone number 1-800-375-5283. The Contact Centers provide live assistance, online tools and at some offices, InfoPass appointment scheduling. When you call the USCIS Contact … To reschedule your appointment with a field office, you must call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). The USCIS notes that case information is available from its website and is identical to that which is available to customer service representatives who answer calls. In addition, it's important to note that immigration issues can be stressful, which increases the likelihood of dissatisfaction with a call. A .gov website belongs to an official government organization in the United States. If you have technical issues with your FIRST account, email FOIAPAQuestions@uscis.dhs.gov. We only accept website-related comments. If you have tried our tools and still need help, you may submit an online case inquiry or call to the USCIS Contact Center. Depending on what information we need to respond to your request, we may forward a service request to the office that is processing your case. Nevertheless, contacting government offices is not as simple as we think, as these days government offices like the USCIS , require the customers to contact … The USCIS notes that most USCIS inquiries and tasks can be accomplished online, through its website. Please refer to the instructions for the form (s) you are filing for additional information or you may call the USCIS Contact Center at 800-375-5283. Nor can they transfer your call to a field office. USCIS established a new process to contact the service centers to check case status, as described in a August 6, 2009 USCIS Update: Step 1: Contact USCIS … You can check your case status, see our case processing times, change your address and more right on our website. Doing so can help ensure that your call is productive: Because of the sheer volume of calls that come into USCIS, it isn't surprising that there are mixed reports from callers. Please include the form number, receipt number, petitioner and/or applicant name, and mailing address. … U.S. Citizen and Immigration Services (USCIS) is a federal agency that provides information and services in regards to citizenship. MAKE UPDATES Change of Address GET HELP Submit a Case Inquiry INQUIRE USCIS Processing Times Information LOCATE USCIS … It is the part of the United States Department of Homeland Security. In order to visit this office or to speak with an Immigration Information Officer, you must have an appointment scheduled by USCIS by calling the USCIS Contact … The USCIS Ombudsman offers services to USCIS users who are unable to get the information or services they require. Create an account. If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the USCIS Contact Center. To sign up for updates or to access your subscriber preferences, please enter your contact information below. Federal agencies that propose new regulations or forms, or changes to existing regulations or forms, generally publish notices in the Federal Register and provide a specific period of time to receive public comments. RELATED TOOLS. If you do feel that calling again is in your best interests, do so. You will hear a message with instructions on what options are available. Phone USCIS National Customer Service Center (NCSC) can be reached by phone at 1-800-375-5283. For TTY … How Do I File An Equal Employment Opportunity Complaint? Live help over the telephone is available from USCIS from 8 am to 8 pm Monday through Friday, except for federal holidays. Visit our FOIA and Privacy Act webpage to make an  inquiry. In some cases, escalate a call to an immigration officer. View your case history and upcoming case activities, . Comments received in these ways are not considered public comments for purposes of notice-and-comment rulemaking. Para español, envíe un mensaje de correo electrónico a uscis.espanol-webmaster@uscis.dhs.gov. A representative can provide you with the USPS tracking number and delivery status. The Service Center Operations Directorate (SCOPS) has five service centers (California, Nebraska, Texas, Vermont, and Potomac) that process and adjudicate certain immigration applications and petitions. If you think this information is inaccurate or know of other ways to contact US Citizenship & Immigration Service (USCIS) please let us know so we can share with other customers. The Library is open to non-USCIS researchers by appointment only. Outside of India: 011-91-11-2419-8000 Easy and free! ALERT: In general, USCIS will first process Form I-526 … Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am. If you have been locked out of your USCIS online account or need other technical help, you may send us an online message. You can also submit questions or comments at any time on any Policy Manual topic by emailing USCISPolicyManual@uscis.dhs.gov or by clicking the “Feedback” button that appears at the top of every Policy Manual page. Although we will read every email message within two business days, we are not able to respond to each message we receive. Contact E-B5 support for questions about the Immigrant Investor Program. Take some time to decompress and then gather up your notes and documents. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. If you do not receive a response within this timeframe, or if you believe the response you received was incorrect, you may contact the USCIS Contact Center to have your inquiry elevated. If you have a question about a filing mailed to the Chicago, Dallas, or Phoenix Lockbox you may email us at lockboxsupport@uscis.dhs.gov and we will answer your email as soon as possible. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. ... Wireless Number (example: 222-333-4444) Email Address (example: yourname@domainname.com) Your contact … I have an approved immigrant visa petition from USCIS: and my petition has been sent to the National Visa Center (NVC) for visa pre-processing. You may get a faster response if you call. If you can't figure out how to get the information that you need, you can try using Emma, a virtual assistant that provides information in English and Spanish. I-9Central@uscis.dhs.gov; For Employees . Contact the Public Engagement Division or a community relations officer. Contact … The E-Verify Contact … We've created these shortcuts and apps to try to help customers like you (and ourselves!) Uscis Contact Phone Number is : 92607-3004 and Address is California Service Center, Cap Exempt H-1B Processing Unit, PO Box 30040, Laguna Niguel, … Official Website of the Department of Homeland Security   Â, USCIS Response to Coronavirus 2019 (COVID-19), Immigration Records and Identity Services Directorate, Office of Equal Opportunity and Inclusion, Refugee, Asylum, and International Operations Directorate, Featured Stories from the USCIS History Office and Library, USCIS Facilities Dedicated to the Memory of Immigrant Medal of Honor Recipients, If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It. The US Citizenship and Immigration service handles the processing of visas, citizenship applications and questions about immigration issues. The US Citizenship & Immigration Service (USCIS) call center that you call into has employees from California, Nebraska, Texas, Vermont and is open Mon-Fri 8am-6pm EST according to customers. If you are trying to get a hold of USCIS by phone, there are several best practices that you might want to be aware of. If you get off the phone with the US Citizenship & Immigration Service and feel frustrated, don't give up. You can easily check USCIS case status by phone for your case filed with the USCIS by following the steps below: Call 1-800-375-5283 … I need to get i*** stamps on my passport. People call USCIS for a range of reasons including: Callers need to direct their call to the correct office or agency. myUSCIS provides a personalized account to help you navigate the immigration process. Local Field Offices provide … If you would like to notify us of a systemic operational issue, such as a pattern of potentially incorrect notices, you may contact us at public.engagement@uscis.dhs.gov. Contacting an immigration attorney might your best option if you can't seem to work with USCIS. Please see the instructions on each form, by visiting the Forms section of the USCIS website, for the most up-to-date information. You'll want to be able to record the date and time of the call, the name or staff number of the USCIS agent who answers your call, and any reference numbers provided during your conversation. First Floor (MS 2180) We typically invite the public to submit comments regarding Policy Manual publications within 10 business days of publication. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. First-tier phone representatives can do the following: Second-tier officers can provide more in-depth services, including providing information on pending cases. If you contacted the USCIS Contact Center about a case at one of the USCIS Service Centers or the NBC and they sent a service request to the center processing your case, you should receive a response within 30 days (15 days for expedited requests). If you are attempting to schedule an interview for a non-asylum application, for example, you'll likely need to call the USCIS field office that serves your area. Be sure to have pertinent information in front of you when you call, including receipt numbers, alien registration number and priority dates. Regardless of tier, the people you speak to at USCIS cannot provide legal advice or schedule appointments at field offices. Trying to speak to an agent about how to file my I-*** under abnormal circumstances. Filing more than 30 days ago and not yet receiving a receipt notice. For questions about Hague or non-Hague adoption cases:. If you think this information is inaccurate or know of other ways to contact US Citizenship & Immigration Service (USCIS) please let us know so we can share with other customers. Before calling, take a moment to prepare. They can also answer your questions about E-Verify policies and procedures, Form I-9 and employment eligibility. Do not send information about specific cases to this address. Visit the Feedback Opportunities page to share your ideas and comments with USCIS. The next best way to talk to their customer support team, according to other US Citizenship & Immigration Service (USCIS) customers, is by calling their 212-620-3418 … To provide feedback on any of our engagements, areas of concern, or requests for additional information, visit our Feedback Opportunities page. This phone number is US Citizenship & Immigration Service (USCIS)'s Best Phone Number because 42,726 customers like you used this contact information over the last 18 months and gave us feedback. 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