A computer station is on site and WiFi is free in public spaces. Response from Royalton Team, Director General at Royalton Splash Punta Cana, Review collected in partnership with this hotel. Dear Atruong863 , First of all receive a warm regard from Royalton Splash Punta Cana. restaurants) is another mess, at other resorts where I stayed a week they let you book 3 specialty restaurants such as Japanese, Italian, Mexican per week. Does Royalton Splash Punta Cana offer any business services? Value for money 8.1. They lost mine after having waited in line for 40 minutes and carefully repeating which restaurant and time I was booking with the clerk. Doors slam shut to rooms, people call down the halls... REALLY noisy. Towels are plentiful and you are not responsible for your towel like other hotels, this is a great feature and other hotels should implement this. Besonderheiten von Royalton Splash Punta Cana, Beliebte Kategorien für Dominikanische Republik, Highway Macao Playa Arena Gorda, Punta Cana 23000 Dominikanische Republik. Royalton Splash Punta Cana, Punta Cana Picture: Beach - Check out Tripadvisor members' 50,034 candid photos and videos. However this one requires a warning, service is terrible and it stems from lack of organization. Zum einen sind es ein paar nette Leute im Restaurant (von denen ich die Namen leider nicht weiß), die immer lustig sind und doch seriös wirken. Royalton Splash Punta Cana. Ab 140€ (1̶7̶2̶€̶) bei Tripadvisor: Hotel Royalton Splash Punta Cana, Dominikanische Republik. The locals left all of their dirty towels, food trays and drink glasses on the beach in the sand. I indicated we were informed of the 24 hour advance reservation. We want to thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Rating. Haben Sie noch nicht das Richtige gefunden? The staff, for the most part, are trying to please the guests, even though English skills are pretty low here. But we agreed to go once again to the Royalton Diamond Club and request a room change. Finally, we stayed there from Dec 27 to Jan 3, 2020 they book most of the rooms with local people and as such the hotel was at near capacity as was the dining area, no adherence was given to the 50 % COVID rule, tables were pushed together to accommodate groups of 16 people and the line up for food was cheek to jowl with people who had no respect for the 6 foot/ 2 meter physical distance rule. Alexis at the lobby bar was so nice even made up his own shot for us to take. The food was not good, we had to walk or take a trolly to the Royalton to go to the beach (this was not mentioned online), we were not able to make reservations to any restaurants in our resort and were only able to get reservations in the Royalton after complaining to the staff that we were not able to get into any restaurant even after waiting in line for over an hour. The attendant clarified we needed to go back to the initial front desk as our room was not at the Royalton, but at The Royalton Splash. Besuchen Sie während Ihres Aufenthalts in Punta Cana doch eines der beliebten Restaurants mit Hummer auf der Speisekarte, z. Notre objectif principal est de fournir la meilleure qualité de service à nos clients très précieux; cela nous rend si heureux d'apprendre que nous avons atteint notre but et créé de magnifiques souvenirs pour vous tous et que nous resterons pour la vie. They appear to have under gone renovations within the last two years. We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Memories Splash Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. The World's #1 Choice for Booking Accommodations After settling into our room, we naively called to reserve a restaurant for the next day. B. auf Bewertungen antworten und Ihr Profil aktualisieren zu können. Stay at this 4-star spa property in Punta Cana. Sehr freundliche Mitarbeiter, egal ob Reinigungskraft oder Restaurant Service. From AU$227 per night on Tripadvisor: Royalton Splash Punta Cana, Dominican Republic. Das Grand Memories Splash ist ein familienfreundliches All-Inclusive-Resort, das Flachbildfernseher, Kühlschrank und Minibar in den Zimmern bietet. The tent of the disco section broke and was not fixed for the remainder of the trip so we were not able to enjoy the entertainment. Enjoy free WiFi, free valet parking, and an outdoor pool. Also it's important to highlight, our resort has characterized for delivering excellent customer service, and we can assure you it is not our standard. Weitere Informationen finden Sie auf den Websites unserer Partner. Wir waren mit diesem Hotel sehr zufrieden, Anlage ist toll, Zimmer sind schön und sauber, essen beim buffet war fantastisch und sehr abwechslungsreich .. problem war, wenn man gemeinsam zum buffet ging (ca 5 minuten) und man kam zurück war der tisch abgeräumt und weck, dass war bei mehreren so! I stayed at Riu last year and the resort has tables in the water so that people take their drinks with them whereas here people feel compelled to stick around, making it hard for anyone else to get anything. Indeed, we spoke to one Quebecer two resorts down who has been to Punta Cana many times and said she paid $1800/person last minute for her resort and booked it last minute when she read from other travellers that their capacities were around 25%. Strand war wunderschön! Alle Restaurants in der Umgebung anzeigen, Alle Sehenswürdigkeiten in der Umgebung anzeigen, Super Hotel für die Familien. After we questioned this, she offered to check us into our original Presidential Suite, and provide us with bracelets to access the Royalton PC restaurants, provided we sign a waiver indicating that by accepting this accommodation we would not make any claims against the property for our obvious inconveniences. Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Dominican Republic Adults Only and Adult Friendly Hotels, Hotels with Infinity Pools in Dominican Republic, Spring Break Resorts in Dominican Republic, Hotels near Spa - Luxury Bahia Principe Esmeralda. Third Point: Double check the names of the Royalton properties when you reserve (I actually had to change my initial reservation and still got it wrong). We have taken all your comments and have sent them to the general department for a solution as soon as possible. We apologize for any inconvenience you may have had during your stay at the hotel. 475 geprüfte Hotelbewertungen zu Royalton Splash Punta Cana in Bavaro vergleichen und beim Testsieger HolidayCheck mit Tiefpreisgarantie Ihre Bavaro Reise buchen. See 11,093 traveler reviews, 10,708 candid photos, and great deals for Royalton Splash Punta Cana, ranked #43 of 155 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The a la cart (specialty. #43 of 172 Hotels in Punta Cana. Das Grand Memories Splash bietet eine rund um die Uhr besetzte Rezeption, einen Zimmerservice und einen Concierge. Standard rooms are impressive, with rainfall showers and fully-stocked minibars, but upgraded Diamond Club suites are available for families who seek a … Comments like yours are our best reward. When I checked into my family suite there was only pop in the fridge. The long list of amenities: a semi-private beach, 10 restaurants, several bars, an indoor/outdoor spa, and an open-air theater -- are designed to encourage guests to… Royalton Splash Punta Cana, Punta Cana: See 11,003 traveller reviews, 10,625 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 162 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. Very good. Ich möchte mich hier extra bei dem Fitness-Team des Royalton-Hotels bedanken (Estefania ist bestimmt eine der besten Joga-Trainerinen in der Welt! There doesn't seem to be any animation team and there's definitely no kids club at the moment. Service 6.4. No answer at either number. I have never written a review because I never felt compelled to, I am easy going. The staff speaks multiple languages, including English, Spanish, and French. It is an extremely inefficient and disorganized system. Notre personnel se caractérise pour être charmant, utile et ils font toujours de leur mieux pour créer des expériences incroyables pour nos clients très appréciés, nous sommes très heureux qu'ils étaient à la hauteur de vos attentes, vous pouvez être assuré que tous vos commentaires positifs vont être partager avec eux. I suspect that management figured they could make a quick buck filling up the place with locals as the tourist are not coming down to the resorts. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. People crowd around the bar and bud in all the time. Agoda Reviews (16) Booking.com Reviews (139) 7.8 / 10. Hotel Royalton Splash Punta Cana, Dominikanische Republik: 11.007 Bewertungen, 10.627 authentische Reisefotos und günstige Angebote für Hotel Royalton Splash Punta Cana. Sincerely, Royalton Splash Team. 5. So we drove over to the. Dank dem kostenlosen Internet können Gäste während ihres Aufenthalts einfach in Kontakt bleiben. Sincerely, Royalton Punta Splash Team. What food & drink options are available at Royalton Splash Punta Cana? We are delighted to read that our facilities and services offered by our staff were to your fullest satisfaction. See 11,093 traveller reviews, 10,708 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 155 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Ganzes. We extend our sincere apologies for the inconveniences with the service in our property; we continuously train our staff on customer service skills in order to provide an excellent experience to our guests. See Hotel Details. Il est incroyable d'apprendre que vous avez eu un bon retour à la maison et nous aimerions avoir la chance de vous accueillir dans un proche avenir pour nous d'essayer de notre mieux et garder la mise en caisse la meilleure expérience pour vous. Top room amenities include a minibar, air conditioning, and a flat screen TV. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. The same over capacity issue that our hotel encountered warm regard from Royalton Team, Director at! Property in Punta Cana gibt es noch weitere verfügbare Unterkünfte highway Macao Playa Arena Gorda, Cana! The finest beaches in the Punta Cana Resort & Spa - all “... A pool, a fitness center, meeting rooms, and a confirmed. Splash is actually `` Memories '' ) the royalton splash punta cana reviews there is also very bad in Nähe. 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