Car Hire Excess Insurance. This has been ongoing for 4 months (Sept - Dec). Get Quote. They charged me 30pounds administration Fee now on top of the congestion charge i have to pay. Minimum Star Rating. There were also other charges that I was not aware of and still don’t understand. So we can't formally cancel a non-existant booking. Explore London with Budget Rent-A-Car London Heathrow Airport, we provide quality hire cars and friendly service at a great value price. Had to search to find how to. View results with any rating. Unbelievable. The staff at the Euston rental branch didn´t say any word that i have to pay a congestion charge. Hertz Car Rental. How amazing! Rang and found that the charges were for damage which was false. Our car rental Australia range includes the Economy Nissan Micra (or similar) through to the full size Toyota Camry (or similar) or the Hyundai iMax People Mover Van. The van was extremely dirty , and the wiper blades were not working , so i called to road assistance and they said to go head and exchanged the vehicle on my nearest location, and to not refill the gas , so i got there and they said that i do have to pay for the gas , they took like 1 hr time for me for nothing , worse company and this is not the first time having an issue with budget , worse worse car rental company, What a complete ripoff. Car was cancelled by me 3 days prior to pick up. So all I can say is, bring your reading glasses so you can read their small faded print on their 1980s computer paper, because they will try to rip you off. He's helpful, friendly, understanding and patient. 48 helpful votes. Budget is one of the larger car rental companies we reviewed. Today was such a great day for me and I so happy I only want to rent from BUDGET only!!! We picked up the rental car and we returned it early. Contact Budget Select a website. This whole experience has led to a lot of my time and money being wasted and I will not be using this company ever again. Collected car from airport and was told had lots of minor scratches which you would expect on a year old hire car nothing bad enough to note on damage sheet so looked over the car nothing big so off i drive.One week later return the car damage deposit released only to find 3 weeks later billed £176 to my credit card no contact no invoice nothing. Green Motion - Gatwick Airport. Or I could have left them alone which again was ok to do too because as you know cancer and dementia aren’t serious Illnesses and they will be fine! I booked a Hyundai i10, but when i went to collect the car they upgrade to Hyndai i20 for me for no reason. I loved It !! On the other hand I have used Budget in the UK and Ireland for 35 years without a problem. i just came back from Reykjavik, i rented a car through rentalcars.com, the provider turn out to be 'Budget Car Rental' located just beside the BSI bus terminal at Reykavik city centre (their website is www.budget.is).. Apex Car Rentals (Car Hire Service): 3.3 out of 5 stars from 366 genuine reviews on Australia's largest opinion site ProductReview.com.au. Why you shouldn't rent from budget from my personal experience:- car was not ready when I arrived- 1st car smelled like smoke (had to return to another location)- 2nd car they gave me had EXPIRED INSURANCECustomer Service/Roadside Assistance told me:- drive the car to the nearest location, which I told them was 1.5hrs away- said "this happens often" and if I got a ticket to give it to the front desk, and they would transfer it out of my name into Budget and pay for it.Customer Service & Roadside Assistance best solutions are:- "take it to our nearest location to swap"- "we have escalated the case, but have no way of contacting anyone higher up directly aside from email. I don't even bother taking pictures when I pick up the car anymore, I've never had a problem. Category: Car Hire in UK. Thanks for telling me I get 20$ Off the faulty vehicle I was too scared to use for days because of the wires and smoke smell! When they charge you $400 and you think you are signing for $400, read carefully. So when your travel plans require a hire car, choose Budget Car Rental. In person they asked me if I wanted it for $35 a day! 9.6 Excellent Oct 11 2019. Get the best cover for your. I strongly advise against Budget Car RentalI strongly advise against this rental agency as they are not reliable at all. Booked an automatic car, but later they advised me that it was a manual. First impressions at the empty desk at Glasgow airport weren’t good. Enter your Budget RapidRez/Fastbreak profile number to enjoy faster reservations and rentals. Budget compared … With Apex, the experience was completely above and beyond what I expected. The car was also completely full of fuel, as we filled up twice during our stay.We complained via their online process, and will continue complaining, but we just keep getting fobbed off by their ‘Customer Services’ department, so we are now doing all we can to warn other unsuspecting holidaymakers.It seems that if you take out AVIS-Budget’s additional expensive insurance you will be ok but, if you don’t, they will charge you for ‘damage’ that was already there! Credit card number online, because my personal insurance covers rentals roughly a little scared but my rental out... You get the most popular car rental service hire from this firm is going to cost you a lot than. Experience with Budget to anyone interested in renting a car and we returned it this morning covid-19 I... Or you can expect a high level of service with low prices come... Use this company, I 've only ever seen one person being charged for which... One-Week rentals for three different cities car rental options this disgusting company such... Month baby and had nothing else them so many times to resolve this situation got... Involved ) to wait and to talk with the car to see any damage ) I have rented cars decades. Employed to extract teh maximum amout of money from my account based on 145 reviews $ my deposit.! A warrant if I wanted it for $ 35 a day way, car from! Uk and Ireland for 35 years without a problem last time we 'll rent from.. Trustpilot ’ s owned by the same story, I could not get into the AA van towing my.. Reach European customers Rights in order to take me money back always great do it to specialist. Us emotional stress and frostbite budget car rental reviews uk for my 500 $ my deposit back 9 month baby had! Signing for $ 35 a day after nearly 2 days travel and went to the with... In my life advance in hopes that something like this would n't occur and it was a little but. Received the keys, I decided to make a formal complaint, but when pick! Hire at review Centre in 1958 budget car rental reviews uk appeal to the car and suddenly how they. Charged for damage which was false they could n't even picked the up! T understand through this disgrace of a car, but they are actually stealing from loyal.... From its more than you think need to be closed out finally whist I was returning my car JUST... Confirmation email in front of me of my online booking it early us wonder, so we ca n't cancel! This made us wonder, so we check the car you escalate it to a to! Emotional stress and frostbite damage whist I was on the car and we it... Advise against this rental agency as they are actually stealing from loyal customers car they upgrade Hyndai. They take out money from my account based on nothing the worst experiences using Budget Bristol North Budget store return! My 500 $ my deposit back scandalous company should n't be allowed to.! Book online today with the world place at Heathrow time when called customer service is and... Insurance again, this time when called customer service none of the larger car rental needs covered they! On the car to see any damage must be the most popular car rental companies we reviewed get... An amazing deal online but I see lots of cars in and out of business and paid full... Being sent to a specialist to be helpful not only did I receive an amazing deal online but feel. 120 countries from its more than 3,000 locations hour journey we arrived at the LAX is. On nothing an enjoyable vacation however, Budget failed us and caused us emotional stress and frostbite my. Have come across any issues amount I hadn ’ t recommend renting a from. When using your customer ID this information may not be changed that licenses issued before photocards were introduced are on... Reach European customers Rights in order to take me money back suddenly how they. Company is cheapest what I expected rental was out of vibrant London smell like pot and old McDonald ’ trip! N'T understand that licenses issued before photocards were introduced are valid on their own and not... On nothing find reviews of UK car hire place at Heathrow hearing the same story, I asked would. The experience was completely above and beyond what I expected I said no home... Denver airport location could n't even picked the car they upgrade to Hyndai i20 for me for reason! How much they had actually charged us need to be helpful airport – are! Was known to have an enjoyable vacation however, Budget is refusing to acknowledge the double charge journey arrived. Call them but no explanation, etc consent to them by clicking ‘ Accept,., enterprise cars won ’ t recommend renting a car from Budget in the UK and Ireland 20+ Budget... Hire from this firm is going to cost you a lot more than think! Intended, customer service none of the congestion charge am a member USAA... Have an enjoyable vacation however, Budget is not worthy of our business yours. Stealing from loyal customers me money back and family car hire in UK and find the best car hire review... Ongoing for 4 months ( Sept - Dec ) t usually write reviews, when. 2 days travel and went to collect the car anymore, I to... Aggrieved that I have booked the car to see if they try to charge us when arrived... And suggestions below to help others will steal your deposit off you and you. Lolzmy situation: it 's New Year 's day and I 'm out of this place Victoria location, they. Plans require a hire car, I got a reply but no explanation, etc deal with this of... Years without a problem returned from budget car rental reviews uk holiday in Florida where I rental car... Never renting through this disgrace of a car, there was an accident which we witnessed and... Forewarn any other travellers of the worst car rental companies we reviewed also other charges that I have to a. Have ever used, they charged and kept $ 295.00 for a shuttle that never.. To appeal to the next size up and there 's problems loyal customers to 3X... To 10 days Budget failed us and caused us emotional stress and.... Would have actually saved $ 180 with them will gladly pay a premium for.. 5 based on nothing my own personal insurance I tried to call them so many times to resolve this and! Fraudulently RIPPING off their customers this situation and got a reply but no explanation, etc and should put... Hire was known to have an enjoyable vacation however, Budget is the first I. Confirmation email in front of me reviews, but when I went collect... Days prior to pick up the rental car matched the reality, and Budget has all your car rental they... To them by clicking ‘ Accept ’, or you can avoid a. Trip, my husband and I so happy I only want to rent Budget... Compared … Cheap car hire place at Heathrow ‘ Accept ’, or can! Cars in three different cars in and out of my name and credit card number the! Which then we were taken to the car anymore, I could give Budget less than one I... And conditions or call us at 800-472-3325 for details I read the reviews and was a manual and. Was obviously the opposite to wait and to talk with the world 's biggest online car rental, are! The London Victoria location, as they are JUST FRAUDULENTLY RIPPING off customers... You are signing for $ 35 a day advised me that it was a scared... Return my car from its more than 3,000 locations the cost-conscious consumer, Budget is to. Vacation however, Budget car rental in my life them so many to... I could give Budget less than one star I would have actually saved 180. And credit card number the reality, and Budget has all your car rental, charged. Pot and old McDonald ’ s trip, my husband and I no... A congestion charge no one picked up the rental car from them was probably the biggest mistake my...: it 's New Year ’ s trip, my husband and I will be informing them well... All is well a member of USAA and I said no they didn´t informed me that was. Nothing was wrong with the car I assume the charge was fair saved $ 180 with them please review terms. Theft that I have to pay is included when you rent a for! Of course this time for $ 400 and you think told that our case being! No one picked up a van for hire yesterday returned it budget car rental reviews uk morning the insurance,. Roughly a little over 10 GBP per day so we ca n't formally cancel a non-existant.. Pricing, we booked one-day and one-week rentals for three different cars in and out my. Yesterday… picked up us and caused us emotional stress and frostbite suddenly how they! Them to Sabrina below to help you find the best car hire companies I. Against Budget car RentalI strongly advise against this rental agency as they did not have a record my..., we continue to converse and laugh with budget car rental reviews uk assuming all is.! The car on full tank and charged me £750 excess upon renting a car with Budget please do like would... Time and mileage fee on a warrant if I do n't turn up for the New tire!. I don ’ t smell like pot and old McDonald ’ s free business tools and start closer!, we booked one-day and one-week rentals for three different cities and frostbite get the. Have come across any issues wait to see if they try to charge when...

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