Our drivers collect property left on our buses and take it back to the depot to be registered. See reviews, photos, directions, phone numbers and more for First Student Bus Company locations in Bristol, NH. With Tap & Cap you'll never pay more than our Day or Week fare. Download the app and follow the instructions, it’s that simple. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. Please call us on 0345 646 0707. Thank you for your feedback. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. It is a 5 to 10 minute walk from the city centre and the main Cabot Circus shopping centre. The first bus in Britain powered entirely by human and food waste has made its first journey today. Our network is designed to provide high quality services wherever there is demand for them. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. If you’re concerned about the well-being of a child contact the First Response Team on 0117 903 6444 When our offices are closed call the Emergency Duty Team on 01454 615 165. We have dedicated pages for our First Bus App so please click here »  where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. It is possible that the bus you intended to catch was full or that our driver might not have seen you. For technical support, please contact the mTickets customer service team: ... which can be found at the Long Ashton park and ride site, Bristol bus station and the Bristol Tourist Information office. London W2 1AF, Tel: +44 (0)20 7291 0505 Our buses are suitable for bringing a buggy on board, but the areas suitable for buggies are shared with wheelchairs, so on occasion you may be asked to fold your buggy. The First Bus App is the best way to get live bus times and route information. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. FirstGroup Corporate Offices. To find out more about a specific journey, please select your region below; We've launched Tap & Cap in Aberdeen and Doncaster - capped contactless payments, however many journeys you make. Select your local area from the drop down menu below to get started. With Tap & Cap you'll never pay more than our Day or Week fare. * Available on many of our routes. 395 King Street Do not add commas or other punctuation in the address. Find out more information about Lawrence Hill Depot Open Day ; On Saturday 19th August, Bus operator First West of England will host a combined community open day and recruitment event at its Lawrence Hill Depot between 11am and 3pm, giving anyone who’s interested an exclusive peek behind the scenes of a working bus depot and encourage people to consider a career with the company. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. The UK's first "Bio-Bus" launched on the number two route in Bristol, in March last year. You can download the Extra Help cards here  >>. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. First Bus has announced a rise in fares on some of its routes in Bristol. Our depot teams will do their best to get every item registered on the system the next day, but it can take up to 2 working days for this to happen. 37 North Wharf Road Services; Map; Vehicles; 1 Cribbs Causeway - Broomhill via Henbury, Brentry, Westbury, Whiteladies Road, City Centre, Temple Meads 1 Town Centre - Sand Bay via Birnbeck Pier, Kewstoke 2 Cribbs Causeway - Stockwood via Brentry, Southmead, Henleaze, Whiteladies Road, City Centre, Temple Meads, Totterdown, Knowle School Bus Drivers Needed Bristol Township School District is accepting applications for school bus drivers. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. Have you been happy with your website experience? We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. The hospital is served by local buses and a free hospital bus, together with a service which picks up from Cabot Circus Shopping Centre. If you are sure your card details are correct please either contact your bank or try again later. For all career queries, please contact careers@firstgroup.com. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». Your route or timetable may change because of a change in demand. If the child is at immediate risk call the Police on 999. Thank you! For all customer queries relating to our specific business divisions, including lost property enquiries, customer complaints, or timetable information please contact the specific operating company using the ‘For our customers’ navigation at the top of the web page or follow the links below. If it’s a more complex investigation, this could take us up to 14 days. Transactions at the Credit Union's ATMs using your Credit Union card are free. If your bank thinks this purchase is unusual behaviour for your account they might block the transaction. Most computers will open PDF documents automatically, but you may need to download  Adobe Reader. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. You can contact them by going to www.bususers.org. Contact Parking Services . We have put procedures in place to make our buses accessible. By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. We review demand regularly and our timetables take this into account. We’ve three depots in Bristol (Hengrove, Lawrence Hill and Marlborough Street), as well as depots in Bath, Wells and Weston-super-Mare. Please look at our frequently asked questions below, you should be able to find what you need here. The first stop of the 76 route is Hengrove Depot, Hengrove Park and the last stop is Bus Station, Cribbs Causeway (B). We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. Find information about Bristol Bus Station in Bristol. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. Yes, our day tickets, week tickets, month tickets and longer term tickets provide savings compared to multiple single cash fares. All Rights Reserved. If you’ve left something on one of our buses, the best way to get it back is to complete the contact form at the bottom of this page and select "Lost Property" from the drop-down menu. Just to let you know, we may charge a small fee when you collect your item (up to £2 plus VAT) to help towards the cost of handling and storing lost property items from our buses. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. For bank cards, as soon as the card is handed in at the depot, we’ll contact the issuing bank (if there’s a telephone number on the card) to let them know the card has been lost and then we’ll follow any instructions the bank gives us. Your card may have been reported as lost or stolen and been cancelled by your card issuer. Many of our mTickets are cheaper than if you buy the ticket on the bus too! If you prefer, you can fill out the contact form here instead. You’ll be able to manage your preferences, for example how often you are contacted. We would always seek to avoid any embarrassment, so in such cases it may be helpful for the young person to carry additional photo identification. If you use a mobility scooter, we will need to approve your scooter (because mobility scooters vary in size) and be happy to issue you with a permit for travel before you will be allowed to bring it on board our buses, so please follow the approval steps provided on our Bus Accessibility Page. If you’d like to know more, take a look at our mTickets information pages ». AB24 5RP, Tel: +44 (0)1224 650100 Download the app and follow the instructions, it’s that simple. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. You can find out what your local company is doing with your feedback by going to the Tell First Bus page. FirstGroup plc 395 King Street Aberdeen AB24 5RP. There is a walk-up ATM located at the Credit Union at 902 Stafford Ave. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. The mTickets app is supplied and supported by First. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. We use age verification for data protection regulation compliance and to tailor our communications to you. Your card may have recently been replaced by your card issuer but not yet activated. So if you use Twitter, follow your local First Twitter page to stay informed. First Bristol, Bath & the West. One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. The First Bus App, is quick, easy to use and cash free. The bus station address is Marlborough St, Bristol, City of Bristol BS1, UK. This will help us to access any CCTV on the bus more quickly which may help with any investigation. Aberdeen For North America Employee Benefits Center, please click here. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. A4 – Bath to Bristol Airport Timetable. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. If you’d prefer to contact us directly, you can call us on the number in the Contact Us section or use the Contact Form ↓ there. If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. We aim to provide the best service possible, but occasionally we fall below the high standards we set ourselves. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. ... Travelwest Travelcards team Phone Number… Some things however are out of our control, and we can’t prepare for unexpected problems such as weather conditions or road accidents. If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . 8th floor, The Point “First Student’s local staff members are visible in our community and they are dedicated to our children. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. Fax: +44 (0)20 7636 1338. Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. Please don't include personal details, if you require a response please use our contact form. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. For more information please visit our ticket gifting page. From top down, First Student has highly trained personnel that have the sole purpose of taking care of the students’, families’ and the school’s needs.” If you prefer, you can fill out the contact form here instead. Get exact location, phone numbers, hours of operation, and bus schedules from Greyhound. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. food) or if it’s a debit or credit card. For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. Fax Number. Hundreds of items are left on our buses every week. There are ticket options on some routes that are valid with certain other bus operators. Terminus for services 20,75,76 and 90. Search bus … PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. © 2021 FirstBus (North) Limited and FirstBus (South) Limited. 860-583-0743. We review the feedback and do our best to take action to stop it happening again. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. 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